Photo Gallery

Oak Cliff Crawlspace Drying Using High Powered Vortex Fan

Oak Cliff Crawlspace Drying Using High Powered Vortex Fan

An outside pipe owned by the city malfunctioned and caused major flooding for 6 houses in the Oak Cliff area of Dallas.  All the homes had crawlspaces that were filled to the brim, soaking wood beams.  After the city came out to fix the issue, water eventually receded leaving a wet, muddy mess around the homes and in the crawlspace.  Not only is it important to dry out the crawlspace but the inside living space should checked for secondary high humidity.  The city had a crew that cleaned up the exterior but left the residents to get their own homes remedied.  We placed a number of pieces of equipment at each home we assisted including air movers, a dehumidifier, and an air scrubber.  Additionally, we sealed crawlspace vents except for the spot where humid air was being pulled out.  Crawlspaces can take a bit to dry but we achieved our benchmark right on schedule much to the delight of the home owners.

Townhouse Ceiling with 2 2'x2' Cuts

Leaky Roof Causes Water Damage to Several Floors of Townhouse in The Cedars

When it rains it pours, at least it did in this townhouse in the Cedars.  A leak in the roof caused water to repeatedly intrude into the structure of this home.  It flowed down 3 levels of the unit.  Several cuts needed to be made in the ceiling drywall to help dry down the structure.  If there is insulation that is heavily saturated it will need to be removed which is what happened in this case.  Specialty light, small air movers were placed in the ceiling to help achieve our 4 day drying goal.  The tenant and property maintenance team was extremely pleased with the work and communication.

Man cleaning soot off of a ceiling with a rubber sponge

Downtown Dallas Apartment Unattended Candle Creates Soot to be Cleaned

SERVPRO of Dallas Central was called to an apartment building downtown after a resident left a candle unattended.  Thankfully the unit did not catch on fire and create major damage but the candle did create quite a lot of soot covering the entire unit.  Using rubber sponges, special smoke cleaning solutions, adsorbent carbon filters with an air scrubber and other tools/methods, our team was able to get this unit cleaned and ready for painting in a day.  The apartment staff was extremely thrilled with the expediency and thoroughness of our work.

Drywall cut out under a window in a home

Highland Park Home with Pipe Break Causes Water Instrusion

We were called to a home in the Highland Park area of Dallas.  There was visual discoloration/growth on a bedroom interior wall under a window.  The customer knew something was going on but did not know where the moisture was coming from.  We inspected the inside and outside of the structure using our thermal camera and moisture meter.  Often the issue will be from poor sealing of the window....but not this time.  There was a suspect area at the entrance to the room looked like the origin.  We sprayed antimicrobial, put up containment, placed an air scrubber and dehumidifier.  Additionally, we made clean drywall cuts, removed affected insulation, sprayed antimicrobial and dried out the studs.  Once the cut was made, it was revealed there was a very slow leak between the wall where the suspect area was.  A plumber was called and immediately had the source stopped.  After 5 days of work and drying, the drywall and insulation was ready to be replaced to get the customer back to normal.

Person using special wand cleaning tool to clean floor in a commercial warehouse

Sewage Backup Cleaning in a Commercial Warehouse Facility in Far North Dallas

A sewage backup occurred in a commercial warehouse facility's bathrooms and break area. We first disinfected the area, then cleaned with an enzymatic solution and followed that up with a hot water extraction cleaning. The result was a clean work area that was ready for employees to safely inhabit.

Ceiling with soot and one area cleaned to show the contrast

Oak Cliff Kitchen Fire Creates a Sooty Mess

SERVPRO of Dallas Central was called to a home that had a kitchen fire.  Fortunately, there was not charring and most of the damage was contained within the kitchen area.  Food was left on a stove and forgotten about only to be found later after creating a smoke storm that left soot residual throughout the kitchen and adjoining rooms walls and ceiling.  Our team was there to remove the soot throughout as well as the smoky odor.  Using rubber sponges, degreaser solutions, HEPA vacuums and microfiber clothes, we removed the sooty residue. An air scrubber was also employed to capture any floating soot particles that may have become air borne during the process.  The air scrubber also has a carbon filter which helps adsorb odors.  The above mentioned steps removed the majority of the odor.  The last step in the process for this specific smoke and soot issue was to place an ozone generator to relieve the structure of the remaining malodor.  The structure is now ready for the reconstruction team to paint and get the home owner back to pre-fire status.

If you have a home fire and need help, please give us a call at 214-664-9522! 

Residential fireplace with cat urine staining & odor

Northeast Dallas Home with Cat Urine Odor Issue....Solved

A home owner called us with an unusual issue.  They had a beloved, aging cat that kept getting confused and used the fireplace as a kitty little box.  It had seeped into the brick and it was holding odor.  They had tried cleaning it their selves but had not had any luck.  The urine ammonia odor seemed to grow stronger each day.

We put one of our IICRC Odor Control certified managers on the case.  First, we placed an air scrubber with a carbon filter.  The carbon filter is adsorbent which adsorbs odor molecules.  Additionally, we placed a dehumidifier to draw out any moisture.  Next, HEPA vacuumed all the loose soils. Following up that, we used an enzymatic cleaning solution to do a wet cleaning.  We also then sprayed the enzymatic once more and let it dwell. We let things run for 48 hours and the odor was gone.  Another successful odor issue solved!  

Wet, swelled particle board subfloor, under carpet & pad

Hot Water Heater in Lochwood/East Dallas Pops and Creates a Mess

A hot water heater in an East Dallas home popped and flooded the hallway and several adjoining rooms.  The rooms and hallway were carpeted.  The home owner wanted an estimate before making a decision. After educating the customer on the situation and the process, and giving him a ballpark idea on cost, he wanted to move forward.  Carpet pad and baseboards were removed and small ventilation, drying holes in the walls made. The carpet was also temporarily removed.  To our surprise, the subfloor was particle board which is extremely uncommon.  Particle board swells when wet and does not return to normal.  It is not the ideal subfloor for this and a number of reasons.  Some doors had to be taken off the hinges to get the carpet and pad out.  The crawlspace underneath also had to be dried out.  SERVPRO of Dallas Central got the job down in a timely manner while constantly communicating and easing the mind of the home owner.